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This Privacy Policy applies to all players and visitors of ye77.vu. By using the Platform, you acknowledge that you have read and understood how we handle your personal data as described in this document. If you have questions, reach us at [email protected].
1. Overview
ye77 takes your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect the personal information you provide when you use the ye77 platform at ye77.vu, including the mobile app and all related services.
We collect only the information we genuinely need to operate the platform, process your transactions in Philippine Peso, verify your identity, and provide you with a safe and enjoyable experience. We do not sell your personal data to third parties.
This policy applies to all registered players and to visitors who browse the platform without an account. By continuing to use ye77, you agree to the practices described here.
SSL Encryption
All data exchanged between your device and ye77 is encrypted using SSL. Whether you are logging in, making a deposit, or placing a bet, the connection is secure.
KYC Verification
Identity verification protects your account from unauthorised access and helps us comply with anti-money laundering standards applicable to the Platform.
Secure Data Storage
Your personal information is stored on protected servers. Access is restricted to authorised staff and systems that require the data to function.
No Data Selling
ye77 does not sell, rent, or trade your personal data to advertising networks or unrelated third parties. Your information stays within the platform ecosystem.
OTP Protection
Sensitive account actions are protected by one-time password verification sent to your registered contact, adding a layer of security beyond your password.
Your Rights Respected
You can request access to, correction of, or deletion of your personal data at any time by contacting our support team at [email protected].
2. Data We Collect
We collect personal information in several ways depending on how you interact with the Platform. Below is a summary of the categories of data we may collect.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, government ID | Registration and KYC verification |
| Contact Data | Email address, mobile number | Registration and account updates |
| Financial Data | Bank account details, e-wallet references, transaction history in PHP | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Every platform visit |
| Usage Data | Pages visited, games played, betting history, session duration | While using the Platform |
| Communications Data | Support chat transcripts, emails sent to us | When you contact support |
We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments with your explicit consent.
3. How We Use Your Data
ye77 uses the personal data we collect for specific, legitimate purposes. We do not process your data in ways that are incompatible with the reason it was originally collected.
Account Management
Your identity and contact data are used to create and manage your account, verify your eligibility to play, and communicate important account-related information such as password resets via OTP, security alerts, and transaction confirmations.
Payment Processing
Financial data is used exclusively to process deposits and withdrawals in PHP through Philippine banking channels and local e-wallets. We retain transaction records as required for financial compliance and dispute resolution.
Platform Improvement
Usage and technical data help us understand how players interact with ye77, identify issues, and improve the overall experience. This includes analysing which games or sections are most visited and how long sessions typically last.
Security and Fraud Prevention
We use technical and identity data to detect suspicious activity, prevent fraud, identify multiple accounts, and protect the integrity of the platform for all players.
Responsible Gaming
Usage patterns may be reviewed to identify behaviour that could indicate problem gaming. This allows us to reach out proactively and offer support tools where needed.
Legal and Regulatory Compliance
We may process and retain data as required to comply with applicable laws, respond to lawful requests from authorities, or enforce our Terms and Conditions.
4. Legal Basis for Processing
ye77 processes your personal data on the following legal grounds:
- Contractual necessity – processing required to fulfil the account agreement between you and ye77, including account registration, payment processing, and game access.
- Legal obligation – processing necessary to comply with applicable laws, including anti-money laundering, KYC requirements, and record-keeping obligations.
- Legitimate interests – processing carried out for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
- Consent – where we request your consent for specific processing activities, such as marketing communications. You may withdraw consent at any time by contacting support.
5. Sharing Your Data
ye77 does not sell your personal data. We may share it only in the limited circumstances below.
Service Providers
We work with third-party service providers who support the operation of the Platform, including payment processors, identity verification services, and IT infrastructure providers. These partners are permitted to use your data only to perform services on our behalf and are bound by confidentiality obligations.
Legal Requirements
We may disclose your data if required to do so by law, court order, or in response to a lawful request from a government or regulatory authority. This includes cooperation with anti-money laundering investigations.
Business Transfers
In the event of a merger, acquisition, or transfer of assets, your data may be transferred to the successor entity. You will be notified of any such change in accordance with this Privacy Policy.
We do not share your data with advertisers, data brokers, or any third party for their own marketing purposes.
6. Data Retention
We retain your personal data for as long as your account is active and for a reasonable period afterwards to meet our legal and regulatory obligations. The specific retention period depends on the type of data:
- Account and identity data – retained for the duration of your account and for up to five years after closure, as required for anti-money laundering compliance.
- Transaction records – retained for a minimum of five years from the date of the transaction.
- Communications data – retained for up to two years from the date of the communication, unless relevant to an ongoing dispute or legal matter.
- Technical and usage data – typically retained for up to 12 months, after which it may be anonymised for aggregate analysis.
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.
7. Security Measures
ye77 uses a combination of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. These include:
- SSL encryption for all data in transit between your device and our servers.
- Access controls that restrict data access to authorised staff and systems on a need-to-know basis.
- OTP-based authentication for sensitive account actions.
- Regular internal security reviews and monitoring for unusual activity.
- Secure storage of financial data with payment partners who meet industry security standards.
While we take every reasonable precaution, no system is entirely immune to risk. You also play an important role in keeping your account secure by not sharing your password or OTP codes with anyone. ye77 staff will never ask for your password through any channel.
If you suspect that your account has been accessed without your permission, contact our support team immediately at [email protected].
8. Cookies and Tracking Technologies
ye77 uses cookies and similar tracking technologies to improve the functionality and performance of the Platform. Cookies are small text files stored on your device that help us recognise you across sessions and personalise your experience.
Types of Cookies We Use
- Essential cookies – required for the Platform to function correctly, including session management and login state. These cannot be disabled without affecting basic functionality.
- Analytics cookies – used to understand how players navigate the Platform, which pages are most visited, and where issues occur. This data is used in aggregate and is not linked to specific individuals.
- Preference cookies – used to remember your settings and preferences, such as language and display options, so you do not need to re-enter them each visit.
You can control cookies through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform, but some features may behave differently.
9. Your Rights
As a player at ye77, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Ask us to correct any inaccurate or incomplete data we hold.
Right to Erasure
Request deletion of your data where we no longer have a lawful basis to retain it.
Right to Restriction
Ask us to limit how we process your data in certain circumstances.
Right to Object
Object to processing based on legitimate interests, including direct communications.
Right to Portability
Request your data in a structured, commonly used format where applicable.
10. Minors
ye77 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal information, we will immediately close the account and delete the associated data.
If you believe that a minor has accessed ye77 or provided personal data through the Platform, please contact us at [email protected] so we can take prompt action.
11. Changes to This Policy
ye77 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or feedback from our players. When we make material changes, we will notify registered players by email or through a prominent notice on the Platform.
The date at the top of this page shows when the policy was last revised. Continuing to use ye77 after a policy update constitutes your acceptance of the revised terms. If you disagree with any changes, you may close your account by contacting our support team.
12. Contact Us
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how we have handled your personal information, please reach out to us directly.
Our support team is available 24 hours a day, 7 days a week:
Email: [email protected]
For general questions about using the Platform, visit our FAQ page. For information about the rules governing your account, read our Terms and Conditions.
Play at ye77 with Confidence
Your data is protected, your transactions are in PHP, and our support team is always here. Create your free account today and explore sports betting, live casino, fish games, eBingo, and more.